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C It Now delights James

Posted by Andrew Howells
  
  
  
  
  
  
Add to delicious  delicious  
  
  

I recently caught up with James Newbold who had purchased a Honda CR-V from Holdcroft Honda. I was interested to talk as James had purchased the car using C It Now. Steve (Holdcroft) offered James the video presentation over the internet as the dealership is in Stoke and James lives in Kent.

C It Now is a live one to one video presentation tool that car dealers are using to present cars to their customers from the comfort of their home or office.

From the interview, it's clear that James was delighted with the whole experience, so much so that he's since recounted it to his friends and now one of them has also purchased a Honda from Holdcroft.

I really enjoyed meeting James and it was great to hear a 'real' customer talk so encouragingly about C It Now.  We know that a live video presentation can create a great customer experience but it's really rewarding to have that confirmed.

 


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Posted @ Monday, August 01, 2011 3:54 AM by dgfdgh
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